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Frequently Asked
Questions
The 7-day money-back guarantee applies to the entire range of AutoVroomz products. This 7-day period is calculated starting from the third day following the date on which the product is delivered to you.
For instance, if our products are delivered to you on June 1, 2026, we will consider June 4 as the start date and June 10 as the end date for the purpose of the money-back guarantee. The purpose of this additional 3-day window—or 'buffer period'—is to ensure that the customer has ample time to visit a local dealer, technician or mechanic to have the product installed. Thus, in practical terms, the customer effectively enjoys a total money-back period of 10 days, calculated from the date they receive the product.
For instance, if our products are delivered to you on June 1, 2026, we will consider June 4 as the start date and June 10 as the end date for the purpose of the money-back guarantee. The purpose of this additional 3-day window—or 'buffer period'—is to ensure that the customer has ample time to visit a local dealer, technician or mechanic to have the product installed. Thus, in practical terms, the customer effectively enjoys a total money-back period of 10 days, calculated from the date they receive the product.
For detailed information, please refer to the 'Returns & Exchange' section.
The warranty or guarantee period is calculated starting from the third day following the date of product delivery.
For instance, if our products are delivered to you on June 1, 2026, we will designate June 4 as the start date and June 4, 2027, as the end date. The purpose of this additional three-day window—or "buffer period"—is to ensure that the customer has ample opportunity to reach out to a local dealer, technician or mechanic for the installation of the product.
For instance, if our products are delivered to you on June 1, 2026, we will designate June 4 as the start date and June 4, 2027, as the end date. The purpose of this additional three-day window—or "buffer period"—is to ensure that the customer has ample opportunity to reach out to a local dealer, technician or mechanic for the installation of the product.
No, the warranty will not be voided. All our products are 100% 'Plug and Play'; installing them requires no wire cutting whatsoever. In standard 'Low Beam' mode, they function seamlessly using the 'Plug and Play' method; however, if a customer wishes to utilize the 'High Beam' function, it is highly advisable to consult with our experts first.
Most orders are processed within 48 hours of order confirmation. Our average delivery time is 5 to 6 days; however, this timeframe may vary depending on the courier service. You can track your shipment on our website, and the courier provider's tracking number will be sent to you via message.
We accept Cash on Delivery, UPI, Credit Card, Debit Card, Net banking.